Website: https://bytetheme.net/
Email: support@bytetheme.net
Effective Date: 20 January 2026
1. Overview
ByteTheme sells digital WordPress plugins, themes, and website extensions. All products are delivered electronically. By purchasing a product from our website, you agree to this Refund Policy.
2. Digital Product Nature
All products are non-tangible digital goods delivered instantly after successful payment. Due to the nature of digital products, refunds are limited and subject to the conditions outlined below.
3. Eligibility for Refund
You may request a refund if:
– The product is not functioning as described.
– A critical technical issue exists that prevents the product from operating in a standard WordPress installation.
– Our support team is unable to resolve the issue within a reasonable time after you provide full cooperation and necessary access details.
Refund requests must be submitted within 14 days of the original purchase date unless otherwise stated on the product page.
4. Non-Refundable Situations
Refunds will not be granted in the following cases:
– You changed your mind after purchase.
– You no longer need the product.
– The product is incompatible with third-party plugins, themes, or custom modifications not specified as supported.
– You did not read the product description or system requirements before purchasing.
– You lack the technical knowledge to use the product.
– Renewal payments for subscription licenses, unless required by applicable law.
– Violation of our Terms and Conditions.
5. Subscription Renewals
For subscription-based licenses, renewals are processed automatically unless canceled before the renewal date.
Refunds for renewal payments are generally not provided. It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue.
6. How to Request a Refund
To request a refund, email:
support@bytetheme.net
Your request must include:
– Your full name
– The email used for purchase
– Order number
– Detailed explanation of the issue
We may request additional information to investigate the claim.
7. Processing Time
Approved refunds will be processed to the original payment method within a reasonable timeframe, depending on the payment processor.
We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.
8. Abuse Prevention
We reserve the right to refuse refunds to users who:
– Repeatedly request refunds
– Engage in product misuse
– Share or distribute our products in violation of our Terms and Conditions
9. Policy Changes
We may update this Refund Policy at any time. Continued use of our products after changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions regarding this Refund Policy, contact:
ByteTheme
Website: https://bytetheme.net/
Email: support@bytetheme.net